Helpdesk

Helpdesk

How to navigate the Smart VR Lab App on your Oculus Headset

Select a playlist

Open the app, then select a category and a playlist or an interactive.

How to see if file is downloaded

Each file with a Green checkmark is downloaded and ready to be played.

If a file has a grey checkmark, it is not yet downloaded. Download this file by clicking on it. Once you’ve done that, you can proceed to the next step.

If there are multiple files you want to download, read below on how to do that.

Download multiple files from a playlist

If there are multiple files in the playlist that have not been downloaded yet, the playlist will show a ‘Download all’ button. 

By clicking this, all files in the playlist will be downloaded. 

During downloading you can put your headset down! It will continue to load even though you are not wearing it.