Helpdesk

Helpdesk

Select a playlist

Select a category and a playlist or an interactive.

How to see if file is downloaded

Each file with a Green checkmark is downloaded and ready to be played.
Each file in a playlist that has a Grey checkmark is not downloaded. Download this file by clicking on it. 
If there are multiple files you want to download, read below here how you can download multiple at once.

Download multiple files from a playlist

If there are multiple files in the playlist that have not been downloaded yet, the playlist will show a ‘Download all’ button. 

By clicking this, all files in the playlist will be downloaded. 

During downloading you can put your headset down! It will continue to load even though you are not wearing it.